Hi Experts, I am facing a weird issue in rich client. We are using SAP BO 4.0 SP6. A particular report we are having trouble with as it gives us an error on webi “An error occurred while retrieving the document from the storage token” after 15-20 mins. When i open the rich client,it loads forever and gives us the Disk I/O errors in event viewer.When checked in Task manager the memory used is 524,644 KB. The report has been purged and have no data.Hence i am not sure why rich client is taking so much memory. Please check the attached screenshots for more details.Thanks in advance for your help. Regards B.K.Mohapatra
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