Hi,
we recently upgraded from work manager 5.0 to 5.3.
In our original setup our backend specialists had to do a lot of customizing to get attachments into our SAP backend system.
We've created a z_attachments collection property within the workorder object that referred to a z_attachments object with all the necessary properties to get it attached to the workorder in SAP.
Today we want to do the same setup to create notifications in SAP with the same attachments.
To save us this very extensive and expensive custom java development, isn't there a standard way to do this?
Are there objects or properties in work manager 5.3 that we've overlooked?
It seems strange that there is a possibility to add an image capture field that doesnt get through in the backend via standard agentry functionality.