Check settings in browser to enable the following
1. Click the Security tab
2. In the resulting window, click the Custom Level button to open the Active X settings.
3. Under ActiveX controls and plug-ins the settings should be:
4. Automatic prompting for ActiveX controls: Enable
5. Binary and script behaviors: Enable
6. Download signed ActiveX controls: Prompt
7. Download unsigned ActiveX controls: Prompt
8.Initialize and script ActiveX controls not marked safe: Prompt
9.Run ActiveX controls and plug-ins: Enable
10.Script ActiveX controls marked safe for scripting: Enable
11.Under Downloads the settings should be:
12.Automatic prompting for file downloads: Enable
13.File Download: Enable