Greetings.
We are running a SAP system via a 3rd party. Long story short: we bought the company from another company that is running another company's SAP system. We are in the process of spinning up our own SAP system that should go live sometime next year. We loaded this 3rd party's SAP client and loaded something called Webplotter to view .PLT files from SAP. We loaded it on a few computers at corporate on Windows XP and when you double-click on the PLT file within SAP, nothing happens. Then we tried Windows 7. It tells me no programs are associated with .PLT files. However, I can go over to Windows Explorer, double-click on a PLT file and it opens just file. I've tried this process on no less than 4 computers: 2 with XP, 2 with Windows 7. I can go into C:\SAPDOCS and the PLT file is downloaded there and I can double-click on it and open it from Windows explorer.
I went back to the 3rd party's helpdesk and they are completely baffled by this. I've picked through the registry, burned a few incenses and consulted the oracle (Google), but alas, nothing has helped.
Ideas?
Thanks.