Hi Conor,
Thanks for the reply.
We are using SRM7 EPH3 and NWBC Patch level 40.
I had a look at that note but as i said our POWL query is working fine in SRM only when we click the email link do we get this error, not sure if changes here will affect that.
Note 2061880 relates to the issue - i've done the recommended change LPD_CUST (the boid is hardcoded in here) but this hasn't resolved the problem.
I've raised an OSS with SAP.
Regards,
Tony