Hi,
Please refer below link to activate email triggering for Incident Management. Enhance it as per your requirements.
https://scn.sap.com/docs/DOC-35291
Thanks,
Rakesh B
Hi,
Please refer below link to activate email triggering for Incident Management. Enhance it as per your requirements.
https://scn.sap.com/docs/DOC-35291
Thanks,
Rakesh B