Dear Joseph,
what is your current SP level? There are some notes in this regard but as we don't know your SP level it's difficult.
Please kindly check the following notes:
http://service.sap.com/sap/support/notes/1663386
http://service.sap.com/sap/support/notes/1684903
http://service.sap.com/sap/support/notes/1720515
Keep us posted.
Regards,
Alessandro